Why That signer is not outstanding on this envelope is not a completed lock

Correct on a SENT envelope can name a signer id. That id must still be outstanding — not finished, not declined on their own row. A named signer who is no longer outstanding returns That signer is not outstanding on this envelope. The outstanding list can still hold someone else. That is named-signer honesty: the verb talked to the wrong person, an empty outstanding list is a different 409, and opening Billing will not “re-open a finished signer.”

Why an empty outstanding list names itself is why There is no outstanding signer on this envelope is not a completed lock. Why a filed copy hides void, correct, and resend is why completed envelopes cannot be changed. Mid-flight recipient edits are correct an envelope mid-flight. Desk help is Docs. This guide is why correct names a finished signer id, and why that name is not the empty-list 409.

The FAQ and envelope admin on Features keep correct on a living signer. Ask Inkpacket for why That signer is not outstanding on this envelope is not a completed lock to open this article. Ask how to correct to open help. Those phrases stay on the product screens. This article is the public version of That signer is not outstanding on this envelope — the string correct already uses next to a finished id.

What named-signer covers

• Correct with a signer id who already finished. That signer is not outstanding on this envelope.
• Correct with a signer id who is not on this envelope. The same 400. The named person is not outstanding here.
• Correct or resend with no signer id on an empty outstanding list. There is no outstanding signer on this envelope. That is the empty-list 409.
• The desk strip. There is no outstanding signer to void, correct, or resend. Same empty list, desk words — not this named 400.

Reading That signer is not outstanding on this envelope is not a send. The original send already counted. Free allows 5 packets a month. A refused named correct does not return HTTP 402 ENVELOPE_LIMIT. Completed envelopes cannot be changed is a filed copy — void, correct, and resend are gone because status is completed. Only sent envelopes can use this action is a draft. This envelope is already voided is a second void. This envelope was declined and This envelope has expired close the in-flight door. Those strings are other doors. A SENT envelope that still has someone outstanding, plus a named id who is not that someone, is this door.

What this is not

• Not There is no outstanding signer on this envelope. That string is an empty list. This article still has someone left.
• Not Completed envelopes cannot be changed. That string is a filed copy. This article is still SENT.
• Not Only sent envelopes can use this action. That string is envelope admin on a draft.
• Not checkout. Billing is not open. Paying a listed price does not re-open a finished signer.

Correct the signer who is still outstanding. Leave a finished id alone. If the work needs that finished person to sign again, send a new envelope from the PDF or template. Reminders go out by email today. Text-message (SMS) is coming soon. Email still soft-fails on that new send. Text-message (SMS) is coming soon. Drive archive waits for completed. Stripe off: Payments not live. None of those flags put a finished name back on the outstanding list or hide That signer is not outstanding on this envelope.

The click-path

1. Open a sent envelope. Correct the person who has not finished.
2. If the API returns That signer is not outstanding on this envelope, pick a living signer id. Do not open Billing to re-open a finished row.
3. If the API returns There is no outstanding signer on this envelope, the list is empty. That is the other 409.
4. If send of a new envelope returns HTTP 402 ENVELOPE_LIMIT, that is the monthly cap, not this named 400.
5. On a phone, Documents is a drawer row. The 400 copy is the same. Help is not a drawer row — it stays in the header.

Why Resend keeps the URL is resend does not rotate the signing token. Why a phone-only correct keeps the token is phone-only correct keeps the signing token. Ask Inkpacket for why That signer is not outstanding on this envelope is not a completed lock to open this article. Ask how to correct to open help. Ask send an envelope to open Documents → new.

Ask and the finished id

Ask Inkpacket for why That signer is not outstanding on this envelope is not a completed lock to open this article. Ask how to correct or how envelope admin works to open help. Marketing Ask stays site Q&A and deep links. It will not re-open a finished signer, invent an outstanding row, or increment the monthly cap from this article. Name the living signer. Empty list is the other 409.

Caps and what is not open yet

Reading That signer is not outstanding on this envelope is not a send. The original send already counted. Free allows 5 packets a month. Free at 5 packets a month is the live cap desk send, bulk rows, Web Form fills, and API send share. Hitting it returns HTTP 402 ENVELOPE_LIMIT. Starter is 20 envelopes — more than Free — plus 3 published Web Forms. Seat counts are planning numbers; invite does not refuse when a workspace is full.

Billing is published, not charging. Checkout is not open. Text-message (SMS) is coming soon. Drive missing: Drive not configured. Stripe off: Payments not live. Those flags do not re-open a finished signer or hide the named-signer string. The FAQ and More on voiding, correcting and resending use That signer is not outstanding on this envelope in the same words.

Correct the living signer. Leave a finished id alone. Open a workspace on Free — see published pricing — and POST correct with a finished signer id on a throwaway SENT envelope so named-signer honesty is a named 400 you already read, not a checkout you opened to “re-open a finished row” this pass does not ship.