Why There is no outstanding signer on this envelope is not a completed lock

Open a sent envelope from Documents at /desk/documents/:id. Void envelope, Correct recipient, and Resend signing email sit on Envelope admin. Correct and resend need someone who has not finished. When that list is empty the API returns There is no outstanding signer on this envelope. The desk strip says There is no outstanding signer to void, correct, or resend. That is no-outstanding honesty: the admin verbs that talk to a living signer have nobody left, the completed lock is a different string, and opening Billing will not “invent a leftover signer.”

Why a filed copy hides those three verbs is why completed envelopes cannot be changed. Why drafts hide them is why only sent envelopes can use void, correct, or resend. Why a second void names the status is why This envelope is already voided is not a completed lock. Desk help is Docs. This guide is why correct and resend name an empty outstanding list, and why that name is not the completed lock.

The FAQ and envelope admin on Features keep void, correct, and resend on the same id. Ask Inkpacket for why There is no outstanding signer on this envelope is not a completed lock to open this article. Ask how to correct or how to resend to open help. Those phrases stay on the product screens. This article is the public version of There is no outstanding signer on this envelope — the string help already uses next to the admin strip.

What no-outstanding covers

• Correct on a SENT envelope whose outstanding list is empty. There is no outstanding signer on this envelope.
• Resend on that same empty list. The same 409. There is nobody left to email the link to.
• The desk strip. There is no outstanding signer to void, correct, or resend. Same empty list, desk words.
• A named signer who is not outstanding. That signer is not outstanding on this envelope. That is a different 400.

Reading There is no outstanding signer on this envelope is not a send. The original send already counted. Free allows 5 packets a month. A refused correct or resend does not return HTTP 402 ENVELOPE_LIMIT. Completed envelopes cannot be changed is a filed copy — void, correct, and resend are gone because status is completed. Only sent envelopes can use this action is a draft. This envelope is already voided is a second void. This envelope was declined and This envelope has expired close the in-flight door. Those strings are other doors. An empty outstanding list on an envelope that is still SENT is this door.

What this is not

• Not Completed envelopes cannot be changed. That string is a filed copy. This article is a SENT envelope with nobody left.
• Not Only sent envelopes can use this action. That string is envelope admin on a draft.
• Not This envelope is already voided. That string is a second void, not an empty outstanding list.
• Not checkout. Billing is not open. Paying a listed price does not invent a leftover signer.

If the work still needs a signature, send a new envelope from the PDF or template. Do not hunt for a Settings toggle that “adds a spare signer after the list emptied.” Reminders go out by email today. Text-message (SMS) is coming soon. Email still soft-fails on that new send. Text-message (SMS) is coming soon. Drive archive waits for completed. Stripe off: Payments not live. None of those flags put a name back on the outstanding list or hide There is no outstanding signer on this envelope.

The click-path

1. Open a sent envelope. Correct and resend need someone who has not finished.
2. If the API returns There is no outstanding signer on this envelope, stop. Do not open Billing for a leftover signer.
3. Read the status. Completed uses Completed envelopes cannot be changed. SENT with an empty list uses this 409.
4. If send of a new envelope returns HTTP 402 ENVELOPE_LIMIT, that is the monthly cap, not this empty list.
5. On a phone, Documents is a drawer row. The 409 copy is the same. Help is not a drawer row — it stays in the header.

Mid-flight recipient edits are correct an envelope mid-flight. Why Resend keeps the URL is resend does not rotate the signing token. Ask Inkpacket for why There is no outstanding signer on this envelope is not a completed lock to open this article. Ask how to correct or how to resend to open help. Ask send an envelope to open Documents → new.

Ask and the empty list

Ask Inkpacket for why There is no outstanding signer on this envelope is not a completed lock to open this article. Ask how to correct or how envelope admin works to open help. Marketing Ask stays site Q&A and deep links. It will not invent a leftover signer, resend an empty list, or increment the monthly cap from this article. Outstanding is the list. Empty is this 409.

Caps and what is not open yet

Reading There is no outstanding signer on this envelope is not a send. The original send already counted. Free allows 5 packets a month. Free at 5 packets a month is the live cap desk send, bulk rows, Web Form fills, and API send share. Hitting it returns HTTP 402 ENVELOPE_LIMIT. Starter is 20 envelopes — more than Free — plus 3 published Web Forms. Seat counts are planning numbers; invite does not refuse when a workspace is full.

Billing is published, not charging. Checkout is not open. Text-message (SMS) is coming soon. Drive missing: Drive not configured. Stripe off: Payments not live. Those flags do not invent a leftover signer or hide the no-outstanding string. The FAQ and More on voiding, correcting and resending use There is no outstanding signer on this envelope in the same words.

Correct while someone is still outstanding. Leave an empty list alone. Open a workspace on Free — see published pricing — and hit Correct on a throwaway SENT envelope with nobody left so no-outstanding honesty is a named 409 you already read, not a checkout you opened to “add a spare signer” this pass does not ship.