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Why only sent envelopes can use void, correct, or resend

Inkpacket void, correct, and resend work on SENT envelopes only. Draft, completed, expired, declined, and already-voided ids hide those controls. That is sent-only-admin honesty — not a missing Settings toggle.

Void envelope, Correct recipient, and Resend signing email sit on Envelope admin on a sent document. These actions keep the same envelope id — they do not mint a second envelope. Only SENT envelopes can use them. Completed, expired, and draft envelopes hide those controls. Already-voided and declined ids refuse the same way. That is sent-only-admin honesty: a draft is not mid-flight, a filed copy is not an in-flight envelope, and opening Billing will not “unlock void on a draft.”

After the last mark, the lock is why completed envelopes cannot be changed. After the window, expired is not voided. The three verbs when the envelope is actually sent are correct, void, or decline an envelope. Desk help is Docs. This guide is why those three controls are missing until Send succeeds, and why they disappear again when status leaves SENT.

The FAQ and envelope admin on Features name void, correct, and resend on a sent envelope. Ask Inkpacket for why only sent envelopes can use void, correct, or resend to open this article. Ask how to void an envelope to open help. Those phrases stay on the product screens. This article is the public version of Only sent envelopes can use this action — the string drafts, completed copies, and other non-sent statuses already return.

What SENT means

  • A draft has no signing link yet. There is nothing to void, no outstanding inbox to correct, and no invite to resend.
  • A sent envelope has at least one live signing or embed URL. Envelope admin can stop it, fix the outstanding recipient, or send the same link again.
  • Completed envelopes are filed. The stamped PDF and audit already exist. Completed envelopes cannot be changed.
  • Expired, declined, and already-voided ids are closed. The links already died. Those statuses are not a second void.

Treat status as the gate, not the plan lane. Free allows 5 packets a month. The send that moved the draft to SENT already counted. Void, correct, and resend do not increment the monthly cap — they keep the same envelope id. A draft you never sent never counted. Deleting a draft is not a void. Saving a template is not a send. Opening Envelope admin on a document that still says draft is looking for a control the product hid on purpose.

What this is not

  • Not a Free-plan tease. Checkout does not sell “void a draft.” Send first, or do not expect Envelope admin.
  • Not the monthly envelope cap. HTTP 402 ENVELOPE_LIMIT is a send refusal. A hidden void button is a status refusal.
  • Not decline. Decline is the signer’s verb on a live signing page. A draft has no signing page.
  • Not a rotate. Resend on a sent envelope keeps the token. There is no resend on a draft because there is no token yet.

Completed envelopes return Completed envelopes cannot be changed. Already-voided envelopes return This envelope is already voided. Expired envelopes return This envelope has expired. Declined envelopes return This envelope was declined. Drafts and other non-sent statuses return Only sent envelopes can use this action. Public API void, resend, and correct use the same gates. Reminders go out by email today. Text-message (SMS) is coming soon. Email still soft-fails on a legal resend of a sent envelope. Text-message (SMS) is coming soon. Drive archive waits for completed. Stripe off: Payments not live. None of those flags show Envelope admin on a draft.

The click-path

  1. If the document is still a draft, place fields, add recipients, and send. Envelope admin appears after status is SENT.
  2. If you only needed to stop a draft, do not hunt for Void. A draft was never invited.
  3. If the envelope is completed, download the stamped PDF. Do not open Billing to “reopen admin.”
  4. If the envelope expired or declined, send a new envelope if the work still needs a signature. This id is closed.
  5. On a phone, Documents is a drawer row. Envelope admin on a sent envelope is still void, correct, or resend — drafts still hide those verbs.

Correct on a sent envelope changes a signer who has not signed. It does not move field marks. Fields and routing are locked at send. That is mid-flight work on a live id, not a draft editor pretending to be admin. Email change retires the signing token; phone-only correct keeps it. Resend does not rotate the token. Void does not email the signer — the link simply dies. Those rules only apply after Send. Ask Inkpacket for why only sent envelopes can use void, correct, or resend to open this article. Ask how to void an envelope to open help.

Ask and the status

Ask Inkpacket for why only sent envelopes can use void, correct, or resend to open this article. Ask how to void an envelope, how to correct a recipient, or how to resend to open help. Marketing Ask stays site Q&A and deep links. It will not void a draft, invent a SENT row, or send the envelope from this article. The missing button is the product.

Caps and what is not open yet

Void, correct, and resend are not a send. The send that created SENT already counted. Free allows 5 packets a month. Free at 5 packets a month is the live cap desk send, bulk rows, Web Form fills, and API send share. Hitting it returns HTTP 402 ENVELOPE_LIMIT. Starter is 20 envelopes — more than Free — plus 3 published Web Forms. Seat counts are planning numbers; invite does not refuse when a workspace is full.

Billing is published, not charging. Checkout is not open. Text-message (SMS) is coming soon. Drive missing: Drive not configured. Stripe off: Payments not live. Those flags do not show Envelope admin on a draft or reopen a completed id. The FAQ and More on voiding, correcting and resending use Only sent envelopes can use this action and Only SENT envelopes can use them in the same words.

Send first. Then void, correct, or resend on that id. Open a workspace on Free — see published pricing — and open Envelope admin on a throwaway draft on purpose so sent-only-admin honesty is a missing control you already looked for, not a Settings hunt for a toggle that does not exist.

Open a workspace on Free

Billing is published, not charging. Send an envelope from the desk without a card.

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